Computer won't start

[Mower]

Having spent over £3500 on a computer I expected it to start when I turned it on, I was under the impression the computers are checked vigorously before being sent out!??

When I start the computer i get the following messages in between the motherboard name screen:

'no drives detected'

'no physical drives!'

followed by a black screen with a flashing cursor which it stays on until i turn the computer off.

Also there is a red sata cable inside the computer not plugged in...should this of been plugged in?


All in all I am very very annoyed about this as I expected better service. Hopefully it gets sorted out though

Jack Mower

[elkor]

Hiya

Might sound daft but.... Have you followed the sata lead back at all?

if it connects to a HDD then its a simple job to plug it into one of the sata slots on your MB, this should resolve all your problems, it may be that the cable came lose during transit

have you also inserted the graphics card, again these are almost always left out of the case due to the weight and (relative) fagility - a big graphics card is not designed to be left inside the case during transit (blame those pesky delivery vans and the rough roads they have to drive down)

again a simple task to put it into the appropriate slot - there should be a simple diagram of what to do included in the delivery box